How to Find Our Emails | SiteSwan Website Builder

Having Trouble Finding Our Emails?

Here's What to Do

Thanks for requesting more information from us! If you haven’t seen our email yet (including your Platform Demo link), it may have landed in your Promotions, Spam, or Junk folder—especially with the recent changes from Google, Yahoo, and other email providers.

Don’t worry—it’s a quick fix! Just follow these steps to locate our message and make sure you don’t miss any important updates moving forward.

✅ Step 1: Search Your Inbox

Use the search bar in your inbox to look for: SiteSwan or info@siteswan.com

Often, our email is there—it’s just buried under other messages.

Click Image to Enlarge

Click Image to Enlarge

🔍 Step 2: Check Your Spam or Junk Folder

Your email provider might’ve mistakenly flagged our email. Here’s how to fix it:

For Gmail:

Open your Promotions or Spam tab
Find our email (look for “SiteSwan Platform Demo”)
Drag it to your Primary tab
When prompted, click “Yes” to move future messages here

For Outlook or Yahoo:

Open your Junk or Spam folder
Right-click the message and select “Not Junk” or “Mark as Safe”
Add info@siteswan.com to your contacts or safe senders list

✅ Pro Tip: Doing this once helps make sure you never miss another message from us again.

Click Image to Enlarge

Click Image to Enlarge

✉️ Step 3: Reply to the Email

Once you find our email, reply with a quick message like “Got it!”

This small action tells your email provider you trust us—and it significantly boosts the chances our next email lands in your inbox.

Click Image to Enlarge

Click Image to Enlarge

📥 Still Don’t See It?

No problem. Just contact us or request a resend and we’ll make sure you get what you need.